Unified Communications

The business challenge
Over recent years the office has changed. We have moved from the 9 to 5 desk with a PC and a landline, to a multitude of personal communications devices, contact addresses and numerous phone numbers. For business to thrive in this environment, its people need to be contactable wherever they are.

How do Unified Communications help?
Unified communications takes business communications to the next level, by opening new lines of access, whilst removing the need for multiple technologies. Put simply, it allows all messages to be directed to the same point, so users can access them from wherever they are, via whatever device they have to hand – be it their mobile phone, PC, laptop, browser, PDA or telephone. With a unified communications solution there is also the option to integrate the technology further. 

JMC’s solution
At JMC we understand that relationships lie at the heart of every business and that effective communications are the lynch-pin between you, your colleagues, your clients and your suppliers.  We also know that businesses tend to spend more on their communications services and equipment than on any other area of their IT investment – so it’s important to get it right. Having provided IT solutions and support since 1981 to different commercial markets, JMC has the expertise and knowledge to help you to choose the right technology and implement it successfully across your business.

Our independent approach helps us to do this; unlike many IT solution providers JMC works with a number of the major technology suppliers, so we can ensure that you receive the equipment and applications most befitting your needs. We appreciate however, that the majority of business IT users work with Microsoft products and find it reassuring that the world leader in business IT is bringing unified communications technology to a wider market. Our longstanding relationship with Microsoft and our position as a Microsoft Gold Partner with eight competencies is testament to our expertise across its products.

In short, we can help you deliver:

• The right information
• In the right format
• To the right people
• At the right time

The benefits of Unified Communications
With a single ‘inbox’ for voice messages, email and fax communications and the opportunity to hold virtual meetings and conferences via any PC or phone, unified communications technology ensures that your employees are as contactable as your business needs.

Unifying your business’s communications will allow:

• Cost-effective communication across multiple sites and with mobile workers, via existing Internet or fixed lines.
• One address book accessible anywhere, even within an application – making it easier to get in touch as and when you need to.
• Removal of the need for travel to meetings – saving time and money.
• Communication with industries without a traditional office base.
• Greater flexibility in the working day for employees – making it easier to fit work around their lifestyles and giving you access to a wider labour market.
• Removal of telephone tag and the time waste of chasing.
• Data capture and a complete ‘paper trail’ – providing proof of previous communications.
• Avoidance of communications ‘silos’ – no ‘out of office’ delays to projects, improving productivity.
• Improvements to your competitive advantage.
• Valuable time savings.

Click here to download our Unified Communications Datasheet (234 KB)

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