Detail

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Information for our Microsoft Dynamics CRM solution can be found here, a dedicated site for CRM with videos, whitepapers, helpful blogs and case studies to give you an insight into how it can benefit your organisation.

Key areas Microsoft Dynamics CRM helps with are:

Sales force automation

Get your sales force up to speed quickly with the sophisticated but easy-to-use features of Microsoft Dynamics CRM. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to boost sales productivity, streamline sales cycles, automate lead management, and gain insights to drive more sales.
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Customer service

Make sure your customer service is a real asset to your business with Microsoft Dynamics CRM advanced customer service solutions. With a 360-degree view of customers, you can quickly resolve any issues that arise, greatly reducing handling times. And by automating your processes, you can reduce costs whilst ensuring excellent customer service. 
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Marketing

Ensure your CRM marketing solution is flexible, easy to use and engineered to fit your business. With Microsoft Dynamics CRM you can transform every touch point into a marketing opportunity - harnessing the undiscovered potential within your customer base. And with sophisticated marketing management and automation software, you can market more effectively, improve productivity, and gain actionable insight into your marketing campaigns. 
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Reference

CRM 2011 Datasheets

• Overview
• Extended CRM
• Marketing
• Sales
• Customer Service

Brochures

• Sales Force Automation Brochure
  
• Marketing Automation Brochure
  
• Customer Service Brochure
  
• Microsoft Dynamics CRM Private Equity Guide

White Paper

• CRM Whitepaper: The Winning Strategy in a Challenging Economy
• White Paper – Next generation CRM: driving productivity with end-to-end cloud services

News Stories

• Major Dynamics CRM contract win for JMC IT
• Professional Email Marketing
• Taylor Shaw Adopts Microsoft Dynamics CRM Online
• JMC IT wins another Microsoft Dynamics CRM Corporate Finance Client

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If you would like to know more about this topic or about JMC as a whole please feel free to contact us.