SupportCare Active


With advances in technology, IT system maintenance naturally becomes increasingly complex and sophisticated.

Our SupportCare Active range of services complements our SupportCare Response service and offers you a different approach to updating, developing and supporting your IT system. Simply put, it offers you the opportunity to outsource part or all of these tasks to us.

Customised to complement your existing IT capability, the SupportCare Active range helps ensure that you have the appropriate level of IT support when you need it most, whilst minimising the risks of being over or under-resourced, having too great a reliance on any one individual, or lacking the appropriate in-house skills.

Service features include:

• System Management Service
  Each service is specifically tailored for each client, however it can include:
  • General system management and housekeeping
  • Deployment of system and software updates
  • Optimisation of system performance
  • System usage analysis with reporting
  • Guidance on software licensing
  • Virus and malware detection and removal
  • Production of system documentation
  • IT staff absence cover
  • General advice and guidance
  • Training
  • IT staff recruitment
  • IT strategy development
  • Total IT systems management outsourcing
• Internet Connection Monitoring
• Threat Notification Service
• Data Verification Service
• Remote System Monitoring
• Managed Firewall Service
• Security Audits
• Business Continuity Audits.

Download our SupportCare brochure here